The PIA Career Center is designed to help PIA Agency Members with every employee need, from "Hire” to “Retire".   These tools can be used as a package, or al-a-carte.   They are designed to help smaller agencies who don’t have the Human Resources capabilities of a larger firm.  

Resources include:

  1. INSURANCE AGENCY HIRING MADE EASY WITH IDEALTRAITS: This comprehensive program will help business owners post jobs, track applicants, send pre-hire assessments to applicants for completion, and identify and hire the best candidates for their firms.

  2. EMPLOYEE PROFILING: PIA members have access to one of the leading candidate testing and profiling services in the country through OMNIA. This service allows the agency to assess whether prospective employee will meet the agency's needs before hiring and investing training time.

  3. INSURANCE CSR SALES MASTER CLASS: A self-paced, on-demand, digital course that uses interactive video tutorials to teach participants to cross-sell and up-sell, account round, handle objections, generate more referrals, and close new business.

  4. PRE-LICENSING COURSE: A program designed specifically to make sure that a new employee can pass insurance licensing exams on their first attempt.

  5. MARKETING and AGENCY BEST PRACTICES TRAINING: With the PIA's Certified Professional Insurance Agent (CPIA) designation program, new agents or CSRs can learn the best practices for marketing, selling, and servicing insurance business.

  6. BUILDING DIGITAL RELATIONSHIPS: The Agent Experience program helps agents learn how to build trusted client relationships in an online environment.

  7. PRODUCT TRAINING: With the National Underwriters' training programs, an agent or CSR can learn the specifics of the broad spectrum of insurance products, including Personal Lines as well as Commercial/Business coverages. With the Commercial Lines Coverage Specialist (CLCS), PLCS, or BLCS programs, all training needs are covered.

  8. CONTINUING EDUCATION: Whether you are looking for a quick online way to knock out the 24 hours required to renew your license, want to complete the Ethics course for license renewal without passing a test, need education on a specific topic, or prefer to attend a live educational workshop, PIA has an option for you.